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Emerging Chains Defined

“An emerging chain operates 2 or more units of a single brand and has the potential to achieve substantial sales or profit growth.”

Grow Your Chain from 1 to 100 Units

Chicago FoodService Consultants™ implement proprietary operating systems built on the best practices of both the foodservice and retail industries.

Essential Management Systems – EMS™ incorporate standards, procedures, and top-down controls.  We implement turn-key systems for the entire company or departmental systems for separate functional groups including: area management, unit management, marketing support, accounting & finance support, human resources support, technology support, purchasing & supply support, franchisee support, and store development.

To facilitate implementation, EMS™ divides the operating system into 4 operating areas: 

                  Labor Cost & Standards Management

                  Food Cost & Standards Management

                  Area & Franchise Management Systems

                  Corporate Support Team Management Systems

Click on a functional area to learn more about the EMS™ approach and deliverables.

Critical Operations Components

Successful chains master six Critical Operations Components.

I.    Standardized Company Unit Operations

II.   Functional Support Experts

III.  Stakeholder Communications

IV.  Area Management Systems

V.   Divisional Management Systems

VI.  Standardized Franchisee Unit Operations

When tackling the critical operations components, emerging chains experience control problems that require new management skills, new operating systems, and perhaps new people. Without a significant change in the operations management, the company will eventually revert to the 3-5 unit size and may disappear completely.

Case Examples

Area Management System Quick Service Burger 

Labor Management System Casual Dining Varied Menu

Corporate Support Group  Quick Casual Sandwich

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